SolaVieve Technologies GmbH (referred to as “SolaVieve”, “we”, “us” or “our”) is the “data controller” for all Personal Data, including cookies, that are collected and used on our customers (referred to as “User”, „you”, „your” or „Data subject(s)”). For details, please refer to our Privacy Policy.

What are cookies?

A cookie is a small text file that a website stores on your computer or mobile device when you visit the site.

Every time you visit the SolaVieve website or its affiliated platforms, you will be presented with a choice on the cookie banner to accept or refuse cookies. Please note that even if you choose to accept all cookies in your first visit to our site, you can still freely change your preference in Privacy Settings anytime as you want.

The purpose of placing cookies is to enable the site to remember your preferences (such as username, language, etc.) for a certain period.

That way, you don’t have to re-enter them when browsing around the site during the same visit.

Cookies can also be used to establish anonymised statistics about the browsing experience on our sites so that we can improve our services and make them more user-friendly.

Users can also freely choose to opt in or opt out some cookies separately or all cookies at once in our Privacy Settings, which can be done according to the legal basis or the purposes of the cookies placed. Functional cookies are always active by default as they are strictly necessary for proper functioning of our site, but you can also opt out them in your Privacy Settings. In case of third party cookies, users can freely choose to opt in or opt out cookies from a specific partnering network. Please be reminded that we use both consent and legitimate interest pursuant to Art 6(a) and (f) GDPR as legal bases for collecting data through cookies and further processing.  

How do we use cookies?

We mostly use “first-party cookies” that are placed and controlled by us instead of external organisation(s).

However, to view some of our pages which cannot operate properly without third party technical support, you will have to accept cookies from external organisations, but you can still freely choose whether to accept third party cookies or not . 

The 4 types of first-party cookie we use are to:

Preferential cookies

These are set by us and only we can read them. They remember:

NameServicePurposeCookie type and duration
Name ServicePurposeCookie Type and Duration
Hubspot Identity Management Service based on browsing historyTracking cookies, left behind on visitors’ browsers during their first visit to their site. t Helps HubSpot to identify users on future visits.Third-party persistent cookies

Operational (or strictly necessary) cookies

There are some strictly necessary functional cookies that we have to include in order to provide you with services available through our sites and platforms, and to enable you to use certain features of our website. Without these cookies, we cannot provide you certain services on our website. For this reason, these cookies are always active by default even without your consent, but you can choose to opt out in the Privacy Settings, which may consequently affect the operation of our websites.. These cookies include:

Authentication cookies

These are stored when you log in to our sites or platforms, or when using our services . When you do this, you accept the associated operational cookies.

Name ServicePurposeCookie Type and Duration
Registration cookiesCreation of users’ profile 1) Enables digital and permanent exchange (data against personalized recommendations) between user and provider.
2) Confirmation of the age of majority of the user.
Master data & age query. First-party persistent cookies
Hubspot Authentication cookiesMemberships AuthenticationMemberships AuthenticationStrictly Necessary third-party persistent cookies

Technical cookies

Name ServicePurposeCookie Type and Duration
HubspotFunctionality cookiesTime Zone OffsetThird-party persistent cookies

Analytical cookies

We use these purely for internal research on how we can improve the service we provide for all our users. For instance, to count visits and traffic sources so that we can measure and improve the performance of our site. They help us to measure web audience performance in order to know the popularity of pages and to see how visitors move around our site. 

All information collected by these cookies is aggregated and therefore anonymous. The cookies simply assess how you interact with our website as an anonymous user (the data gathered does not identify you personally).

Also, analytics data is  not shared with any third parties or used for any other purpose. The anonymised statistics could only be shared with independent contractors that provide services on our platform under contractual agreement with us, subject to confidentiality obligations..

However, you are free to refuse these types of cookies – either via the cookie banner that pops up during your first visit to our site, or at Privacy Settings. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Name ServicePurposeCookie Type and Duration
HubSpotHubSpot AnalyticsFor targeting and analytics purpose Strictly necessary third-party persistent cookies

Advertising cookies

These cookies are also known as targeting or tracking cookies that may be set through our site by ourselves. They may be used by ourselves to build a profile of your interests and show you relevant content or advertising on our sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device to show advertising that is likely to be of interest to you based on your browsing habits. If you do not allow these cookies, you may experience less personalised content and/or advertising.

Third-party cookies

Some of our pages display content from external providers, e.g. Youtube for virtual couch sessions, Facebook social plugin.

To view this third-party content, you first have to accept their specific terms and conditions. This includes their cookie policies, over which we have no control.

Third parties may also use advertising cookies to build a profile of your interests and show you relevant advertising on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.

But if you do not view this content, no third-party cookies are installed on your device. You will be reminded before using third party services. As of now, you will only be browsing within our subpages and third parties may help us to promote our products. Cross domain tracking will take place in our platforms but only under the same controller, namely SolaVieve, without sharing tracking data with third parties for their own use. 

These third-party services are outside the control of SolaVieve at any time, and may change their terms of service, purpose and use of cookies, etc.

You can choose to opt in or opt out third party cookies placed by each partnering network individually in your Privacy Settings.

How can you manage cookies?

You can manage/delete cookies in our site and platforms as you wish in your Privacy Settings.

Removing cookies from your device

You can delete all cookies that are already on your device by clearing the browsing history of your browser manually. This will remove all cookies from all websites you have visited.

Be aware that you may also lose some saved information (e.g. saved login details, site preferences).

Managing site-specific cookies

For more detailed control over site-specific cookies, check the privacy and cookie settings in your preferred browser.

Blocking cookies

Some recent browsers including Google Chrome and Safari, or AdBlock plugin can block all third party cookies by default, but you can manually adjust some preferences every time you visit a site/page in your browser settings or through our Privacy Settings. Some services and functionalities may not operate properly if you opt out certain cookies. (e.g. profile logging-in, language preference and other strictly necessary cookies for proper functioning of our site).

Managing our analytics cookies

You can manage your preferences concerning cookies from SolaVieve (first party) or third party partners in your Privacy Settings page.